SUM5 - INCIDENT MANAGEMENT SYSTEM (IMS)
INCIDENT MANAGEMENT SYSTEMThe Right Technology won’t Guarantee Success, but a Process certainly increases the odds of engagement. It is a valuable asset for front-line employees, executive leadership and everyone in between. – Take Help of Incident Management System.
Overview:Incident management software is used to handle your organizations incidents. It can be used to handle the incidents across the projects by all Internal as well as External stake holders (Contractors, Investors, Buyers etc.) involved
With help of Sum5 IMS Tool an organization can get:⇾ Dash Boards/landing pages with action items in Inboxes
⇾ Details on Issues/Incidents raised
⇾ Feature to Export issue reports to Excel, PDF, CSV etc., to multiple formats
⇾ Document Management
⇾ Easy access through Mobile Phones
⇾ Auto extraction of Emails and automatic Incident/Issue creation
⇾ Users Management
⇾ Projects Management
⇾ Alerts Mechanisms
INCIDENT MANAGEMENT SYSTEM FEATURES
To understand how well your projects, and Issues are doing through an executive-level view.
Issues list which can filter by using Project, Department and user wise and able to download the reports in different file.